I'm still trying to figure out why they need to close for an hour for lunch when they're only open 7 hours anyways.
Love my small town post office. Plan accordingly as they close for lunch M-F from 11:30-12:30 Stopped in the other day just as they were reopening from lunch and they opened a second register to help get through the line. Great service. Much better than the post office in Lake Geneva. If a majority of the customers would learn how to mail and address a letter and not stop in for social hour the wait times could be even less.
I second Ted Bell's experience. I was the 9th person in line and left after the line didn't move for 8 minutes. Someone ahead of me asked if they could open another register and the response was "it's kind of a hassle"
Totally unacceptable and clearly customer service isn't a priority of any kind at this post office. The people who work at the Delavan P.O. are much faster, friendlier, and competent.
No wonder the taxpayers are forced to subsidize the USPS, it's run by retards.
The ladies are so friendly (that small town charm) and helpful! I've had to go to other local postal offices and they are no where near as nice.
Add in closing for "lunch" and it seems the employees of this post office are pretty incompetent & worthless.
They've never heard of staggering lunch time so the doors don't have to be locked?
Is an 8 hour workday too much for these wonderful government employees, or do they really not know that with multiple people working there they can take lunch at different times and not have to lock the doors?
Garbage. This is what you get when you employ nothing but older women.
The cashier that was open was more interested in personal chit chat with the customer than she was with clearing the line quickly & efficiently.
Horrible customer service. No matter how long the line is they'll never open a second register. Ive seen counter employees literally standing there looking at the wall with 7 people in line at the only open register.
United States Postal Service is a US Post Office based in Williams Bay, Wisconsin. United States Postal Service is located at 129 N Walworth Ave, Williams Bay, WI 53191, USA.
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